Elgato Thunderbolt™ Drive+ contains no user-serviceable parts. If it appears to be malfunctioning, contact Elgato’s Technical Support.
Do not expose this drive to temperatures outside the range of 5°C to 35°C (41°F to 95°F); or to operational humidity beyond 5-80%, non-condensing, or non-operating humidity beyond 10-90%, non-condensing. Avoid placing your drive near a source of heat, or exposing it to sunlight (even through a window), or in an environment that is too cold or humid.
Elgato Thunderbolt™ Drive+'s warranty may be void as a result of the failure to respect the precautions listed here.